Shipping policy

Shipping Policy

Last updated: June 17, 2026

Order Processing

At Deraso, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for your order to be processed. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options within the United States. The estimated delivery times and shipping rates are as follows:

Shipping Method Shipping Rate Estimated Delivery
Standard/Free Free 5–7 business days
Expedited Calculated at checkout 3–5 business days
Express Calculated at checkout 1–3 business days

International Shipping

For international orders, please note that delivery times may vary depending on your location. Estimated delivery times are between 7–21 business days. Additionally, customs and duties are the responsibility of the customer, and Deraso is not responsible for any fees or taxes associated with international shipments.

Order Tracking

Once your order has been shipped, you will receive a tracking email with details on how to track the status of your shipment. You can use this tracking information to stay up-to-date on the delivery status of your order.

Lost or Damaged Shipments

If your shipment is lost or damaged, please contact us at support@deraso.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged items, if applicable. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@deraso.shop. We are here to help and will respond to your inquiry as soon as possible.